Business Details
About
Funeral Home
Lane Funeral Home - South Crest Chapel of Rossville, Georgia provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Our experienced staff is committed to this vision and passionate about making your time with us as memorable and uplifting as possible. We bring together decades of experience caring for families of all cultural backgrounds and diverse walks of life. We pledge to treat you and your loved ones just like family, and we guarantee to offer services that meet all of your specifications while exceeding all of your expectations. Licensed staff members are available around the clock, 24 hours a day, 7 days a week, to discuss your needs. Whether you are doing pre-planning or need to hold a service soon, we are ready to answer our phone and offer you warm, friendly, and empathetic service. Learn more about our funeral services.
Location
Lane Funeral Home - South Crest Chapel
833 Chickamauga Avenue, Rossville, GA
30741, United States
Hours
Reviews
5.0
186 reviews
5 stars
183
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, empathy, and support during difficult times, making the funeral process more manageable.
Professionalism
The staff demonstrated high levels of professionalism, handling arrangements with care and attention to detail, which was appreciated by families.
Personalized Service
Many reviews highlighted the personalized touches and accommodations made by the staff to honor the deceased and meet family requests.
Trust and Reliability
Lane Funeral Home has built a reputation for being a trusted choice for families over generations, with many customers returning for their services.
Follow-Up Support
Customers appreciated the follow-up calls and messages from the staff checking on their well-being after the services, showing ongoing care.
- TKTommy KennedyNov 6, 20255.0My family was treated with compassion and kindness throughout the entire process. Every person went above and beyond in caring for my family.
- LELottie EastNov 4, 20255.0So compassionate. They did wonderful with my dad . I would recommend them to anyone who wants compassion and respect for your family and loved one. Rodney, Kyle, Olivia, Caitlin and staff were magnificent. Wonderful place. Thank you all for your comfort 🙏❤️
- KPKenny PittsOct 25, 20255.0Just wow.. I have no words for how they took good care of our family and our Daddy. They even set him up a memorial table without our request. Precious people and excellent service. Thank you Carol Lister and Kyle Coffin for all you done to help us during “our” time. It meant more to me than words can explain. You all are special people!! Thanks Kenny Pitts
- RCRonda COct 14, 20255.0They went out of their way to make everything as easy as possible for our family. They paid attention to details to make the service as meaningful to us as it could be. I’d highly recommend using them, if you find yourself in need of these services.
- CECharles EllisonOct 12, 20255.0My 91-year-old mother passed away peacefully in September of this year. She asked me to be her primary caregiver six years ago; she then received hospice care (at home) the last seven months of her life. I thought I was prepared for her death--but I wasn't. Both psychologically and financially, I was caught off guard. I had called Lane at South Crest some weeks earlier, but had delayed any preparation beyond receiving a list of services in the mail. The morning of her death, with the hospice's pronouncement just a hour away, I called Lane and told them what I wanted for my mother--they could not have been more understanding or timely. The attendants that came shortly after that--Kyle and Dwayne--were superb in the way they prepared her for transport in the hearse. It's a painful time for the family of the deceased; but in my experiences with this funeral home, I felt strangely reassured, comforted even, not once, but several times. Jason Cox and his staff provide real, lasting value--which can't be easily summarized or quantified. But I know--at that time--my mother and I got everything we needed. --David Ellison
Frequently Asked Questions About Lane Funeral Home - South Crest Chapel
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What services does Lane Funeral Home - South Crest Chapel provide?
Lane Funeral Home offers funeral home, burial, veteran, memorialization, cremation, and life celebration services. Their experienced staff is available 24/7 to assist families with all arrangements.
Is Lane Funeral Home - South Crest Chapel open 24 hours?
Yes, the funeral home is open 24 hours a day, every day, including Federal Holidays.
How can I contact Lane Funeral Home - South Crest Chapel?
You can contact them by phone at +1 706-866-5151 or via email at wecare@lane-southcrestchapel.com.
What payment options does Lane Funeral Home accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can you explain the difference between burial and cremation services offered here?
Burial typically involves interring the deceased in a casket, while cremation offers a flexible and often less expensive option where remains are cremated and placed in an urn, which can be buried, placed in a mausoleum, or scattered according to state laws.
What should I do when a death occurs?
Contact the funeral home for assistance with arrangements. You'll need to provide vital statistics information, contact clergy, notify family and friends, and decide on memorial details. The funeral home will help with death certificates, obituary submissions, and other necessary paperwork.
Will a funeral director come immediately if I call?
Yes, if immediate assistance is requested, a funeral director will come right away. They also respect if the family wants more time with the deceased before proceeding.
What nearby places can I visit around Lane Funeral Home?
Nearby, you can visit Image Church and Philadelphia Missionary Baptist Church, which can assist with clergy services or provide spiritual support.
How can nearby locations help during funeral arrangements at Lane Funeral Home?
Religious organizations like Image Church and United Christian Outreach nearby can provide spiritual support or clergy assistance, while convenience stores like MAPCO can offer refreshments for guests.
Are there any useful local services near Lane Funeral Home for families attending services?
Yes, nearby services include retail and specialty stores like Boulevard Market for groceries, automotive repair shops such as Quality Cylinderhead & Engine Service, and accommodations at Fort Town Apartments for family members needing a place to stay.