This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Highlands is your family away from home, we care for each resident as the unique individual they are and cater to their unique needs. We provide family oriented environment dedicated to providing tender, quality care to the elderly. This is a bridge from independence to the time when your loved ones need more supervised care.
Our primary focus and priority is our residents harmonious living environment and their physical, emotional and mental health. We offer a range of daily activities to keep their body and mind stimulated and active.
Location
Highlands Senior Living Norcross
680 Holcomb Bridge Rd, Norcross, GA
30071, United States
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.