Laurel Grove by Barclay House

Reviews

• DS

  destiny simone

  6 days ago
  5.0
  Was able to do services and ms Vicki Nash was so amazing !! Very beautiful property!!
• GL

  Giovonta Logan

  Mar 24, 2026
  5.0
  I thoroughly enjoyed the tour. I received great customer service and I loved the facility.
• CN

  Chan nash

  Mar 19, 2026
  5.0
  If I had to rate this gorgeous place it would be all 10’s! The building is top tier and the love shown from all employees but especially Mrs. Vicki the GM was so pleasant and helped us get answers we wasn’t sure on!! Please go and experience what could be your love ones new home!! Keep up the good work Laurel Grove
• SN

  Shy’kerria Nash

  Mar 19, 2026
  5.0
  If you are looking for a retirement home this is your spot highly recommended!! I toured this place very good staff, very nice residents, and great area overall! This place deserves more than 5 starts!!
• LS

  la sh

  Mar 18, 2026
  1.0
  A nightmare! I toured the facility with Micheal and initially thought it would be a great fit for my father as he transitioned from living independently. We paid the community fee and deposit and secured a future move-in date. Sadly, my father’s health declined, and he passed away before the move. I contacted Micheal to request a refund, as both fees were stated to be refundable in the signed agreement. What followed was months of back-and-forth with Micheal and the GM, disputing a refund clearly outlined in the contract. At one point, Micheal even left a voicemail that felt inappropriate and confrontational. This was all especially difficult while grieving my father. I ultimately escalated to corporate and received the refund, along with an apology. While I’m told the GM is no longer there, I’m surprised that Micheal is still there. The overall experience was extremely disappointing.