Bright Horizons at Winter Garden

Reviews

• KA

  Kyle Austin

  Jan 16, 2026
  1.0
  Administrative team hides important details.
• AN

  Averill Norris

  Jan 15, 2026
  1.0
  if you use backup care i would not count on this building
• KN

  Kailia Norris

  Jan 15, 2026
  1.0
  Most of the reviews are from staff members who have their kids in the programs. I do not advise using this place for Back up care or emergency care. For families who are in actual need for this service, my exact experience, I paid for and reserved child care, it was confirmed (via the application, it showed confirmed) arriving to the location they told me they were full. I am learning that was not true, from their quality team. The reservation was to start at 8am. The administrator told me at 830 they were full (remember I found out later that she was lying to me) it wasnt until 9am that she canceled the reservation to put me back in the system so I can attempt to find other coverage. I wasnt able to find other coverage so that means no one in their entire company helped me. But they still charged me. They quickly took my money for services they didnt render, and now I have to wait 3 to 5 days to get my money back.
• DC

  Daffnee Cohen

  Oct 18, 2024
  5.0
  Having experienced a few childcare centers in the area, there is no question that the school stands out and all the right ways. It is not a daycare, it is a school where the teachers care deeply about each and every child. Could not recommend this place more. Three kids here, and we would never have gone anywhere anywhere else !
• JD

  Jessica M. Deaton

  Jun 17, 2020
  2.0
  This school and the staff (director, management and teachers) leave much to be desired. The director runs the school as a "business" and does not care much about the personal development of the children, nor puts in practice the principles and core values of the Bright Horizons curriculum. This lack of leadership reflects and trickles down to the staff and teachers in the school. Several times I walked by teachers with "long faces" and saw them talking down to the children and speaking to them in a rude way. When you first enroll, they will sell you on a "whole child" approach and several extracurricular clases like yoga, steam, computer room, etc. However, not once did I receive a picture, information or anything related to these activities. My child told me he never used the computers and I never saw his profile on any of them. Communication between the teachers and the parents was terrible (despite my efforts). It was a struggle to find out what happened in the classroom that day, as well as communicating with the teachers about specific topics to help my child thrive. It just seem like they did not care about the individual and rushed into a one size fits all approach to education. If you just want a "day care" then this might be for you, but if you're looking for a place where your child can flourish, feel nurture, and learn in an environment that supports and cares for their development, keep looking to other options.

Frequently Asked Questions About Bright Horizons at Winter Garden