Assisted Living gives you the freedom to live your life without the worries of daily living such as maintaining a house, cooking meals or managing medication. Hawthorn House residents feel empowered with life because they connect with others who share a military background, participate in daily social activities and use our transportation services for shopping, entertainment and appointments.
We are committed to providing the highest quality of life to our residents. Hawthorn House residents’ needs are safely and professionally met by our loving and supportive staff in a beautiful facility with the comfort of home. We encourage independence first, but our staff is always available for assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.