The NEW Springwater Memory Care Center at Waterman Village offers an intimate, family-like, small-house, home-like neighborhood & environment, to help facilitate staff and resident engagement (only 24 private rooms). The smaller the home, the less agitation probabilities for residents and easier staff monitoring of residents.
Beautiful living and dining areas. Priority access to the Edgewater Health and Rehabilitation Center located right on the SAME Waterman Village campus, if ever needed. An open-kitchen concept and dining area, with the feel of a regular residential-style kitchen. Enclosed courtyard. Engaging activity programming. Reserve your space today for your loved one/family member.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.