Bright Horizons at Military Trail

Reviews

• LD

  Lynette Day

  Nov 23, 2025
  1.0
  This would never be a specific school I would recommend after being a family from them for 3 years and A FORMER TEACHER from this specific company (different location), Adriana the director is not helpful, she is unaware of what is going on in the building. When my son had “good days” according to his teachers, she would say differently but not have accurate reasoning she would use previous day incidents as current. For our “behavior support plan” discussion she jumbles over the same sentences over and over providing no real information to “help.” They didn’t actually even try anything on the support plan and suspended him right before the support team could even see him in the classroom to help provide “additional or different resources”, interesting when I repeatedly disclosed that I was uncomfortable with those 2 teachers with my son, and repeatedly ignored. And when I asked what was being offered since he repeatedly did NOT have access to the tools that were suppose to be readily available, there was no response other than “I’m trying to help.” I’m not sure how it’s helpful when I’m asking questions and yet teachers are completely untruthful in scenarios. I repeatedly disclosed that Veronica and Diane, the 2’s teachers, physically have shown issues with my son, when he got hurt hitting his head when I picked up he was completely ignored by Veronica, he wasn’t even spoken to asked if he was ok, all while I was right outside the classroom. Keeping in mind the CONSTANT eye rolls from Veronica at pick up and drop off. Diane completely avoided my child at all cost, she has intentionally walked to the other side of the room when I walk to in to the room to drop him off, she called another teacher, Patti from VPK, over to physically remove my child from his fathers legs UNASKED and put him in his classroom screaming and both completely disregarded him. If his father and I wanted to leave him crying we could’ve done that ourselves. As well as Patty, having a personal issue with my older son who has recently graduated VPK from here. He tried greeting Patty MULTIPLE times and she looked at him and ignored him the 5 times he tried to say hello directly in front of her face. Patty had a tendency to not acknowledge my oldest child at drop but consistently greeted other children. While she would say my son was a problem child, Dahalia would say all the boys in the class are doing the same things being children, nothing out of the ordinary and would actually say that my son did have a good day. Truth be told this company as a whole only cares about money, these teachers are loosing all mannerism and professionalism. Days I would drop off my child, and would circle back to make sure he was still ok because I dropped him off ok, you could see the misery on his face. I truly regret keeping my children at this school for this long. And trying to express concerns to corporate? Good luck. Regional manager, Stacie, doesn’t pay attention to concerns that come her way and completely disregards the actual concerns you reached out with. Also Stacie disclosed they had no space in the 3 year old classroom for my son. Stacie also disclosed she allows them to NOT communicate with you. Also condoning teachers physically grabbing children from their parent UNASKED. Resulting you in being blindsided. And the teachers lie about your children’s day, what went on and what is happening.
• CO

  Cosima Ortiz

  Aug 30, 2023
  5.0
  Third weekend with my daughter in the infant room, and absolutely love this place. All of her teachers are so caring and positive and provide tons of feedback on how she’s been throughout the day. I feel comfortable leaving her and they’re very proactive about updating the app, sharing pictures and letting you know what supplies they are in need of. Highly recommend.
• J1

  James The chosen 1

  Aug 19, 2023
  5.0
  Amazing staff
• SH

  Shauna Horn

  Mar 24, 2022
  5.0
  We highly recommend Bright Horizons for your family’s child care needs! The facility is super clean and very loving! You are greeted with a smile every time! The facility is more than a day care, it is a specialized caring network community where you will find amazing teachers and leadership. Every child at Bright Horizons is always a priority! My child’s experience was wonderful both socially and academically. His teachers and the administration met his needs daily always taking into consideration his emotional and developmental age while offering him a place for exploration and incentive to learn in a wide variety of situations throughout the day. He was so well prepared for kindergarten and first grade that he was accepted into a stem school and placed in the advanced classes. Bright Horizons played an important roll in his overall development and growth. I would highly recommend Bright Horizons.
• AD

  angelo digrigoli

  Jun 1, 2018
  5.0
  Bright horizons is an incredible pre-school. I feel this school is run very professionally by its director Adriana & her wonderful staff. I don't regret deciding to enroll my child here.

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