Welcome to Lake Wales Wellness & Rehabiltiation Center where compassion feels like home. Located in Lake Wales, Florida, we are proud to serve Polk county with skilled nursing care that feels personal, respectful, and heartfelt. We are always striving to grow and improve, so we can offer the best quality of care for those we serve. More than just a care facility, Lake Wales Wellness & Rehab is a place where connections are made, laughter is shared, and each day is filled with encouragement and kindness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.