My brother had passed, & although I wasn’t not the family who hired the Conrad & Thompson funeral home, I still feel the need to leave my thoughts about the staff who work here. They were amazing, patient, thoughtful, & sincere, & also very funny. Like most families, I believe, we encountered some family drama; and they were the most professional people I have ever met in my entire life. Their attitude and professionalism will be what I think of to set as an example for myself & others. All they wanted was for everyone to get the chance to say their goodbyes in moments of peace & I am forever grateful for that. Also something I noticed the day of the funeral, a blonde lady (forgot her name sorry) with the really nice pant suit and extremely delicate and kind voice; she was handing out flowers for everyone to put onto the casket, I was standing next to her & noticed that she picked out the biggest, prettiest rose for my father, the father of the deceased. Despite everything that had happened the last two days, she did that for my dad. Even though my dad didn’t notice, I watched her save that particular rose for him. It was a small gesture, but it meant a lot, Thank You.
Also, couldn’t fit this onto their website but the guy who opened the door for everyone, an older gentleman, was so funny. He joked with my little niece, with my mom and me, He made me and my family laugh at a very upsetting moment and we will remember you. Thank you for that, you Sir, were so kind, thank you for bringing laughter into such a trying time. Me and my family will remember you forever for that, thank you.
I’m sorry for not mentioning names, again I was not the family who hired them but their actions is what I will remember for the rest of my life when thinking about my brothers funeral. Thank you.
EC
Edil Carror
Jan 17, 2026
On behalf of the Carror family, we would like to express our deepest gratitude to Conrad & Thompson Funeral Home in Kissimmee, FL. Amber, the funeral director, was essential in ensuring that every one of our father’s final wishes was fulfilled with dignity and care. The entire process was handled with the utmost respect, compassion, and professionalism. From start to finish, the staff was incredibly caring, patient, and truly family-friendly during one of the most difficult times of our lives. We felt supported, heard, and treated like family. We highly recommend Conrad & Thompson to anyone in need of compassionate and respectful funeral services.