Baldwin Brothers A Funeral & Cremation Society: Fort Myers Funeral Home

Reviews

• WR

  William Roseberry

  Apr 2, 2026
  5.0
  We had Cameron and Jeff come out to my mom home and explain everything to us in a great way. Highly recommend for peace of mind when that time comes.
• BR

  Bob Ripperdan

  Jan 23, 2026
  3.0
  Took a month to receive my mother’s remains. Very little communication.
• MI

  Michelle Imboden

  Jan 2, 2026
  1.0
  Dirty and stains all over the carpet and couches had terrible smell!!!!
• TO

  Tracy Ottman

  Dec 30, 2025
  1.0
  I chose Baldwin Brothers of Fort Myers for my mother’s cremation based on a Hospice referral. Unfortunately, the experience involved multiple communication and service issues during an already difficult time. There was a delay in transporting my mother from my home due to internal miscommunication. I was later told I could pick her up on a specific day, but when I called to confirm, I was told the office was closed for a meeting and I would need to come the following day. The engraved charm for her urn was done incorrectly. Samantha, the funeral director, assured me it would be corrected and overnighted in time for my mother’s service, but it arrived two days after. Most concerning, after paying in full by check and receiving written receipts showing a zero balance, my credit card—used only for the deposit—was charged the full amount again. This occurred after working with Dawn Fields during the sales process. I’m sharing this to be honest about my experience. Clear communication, follow-through, and accurate billing are especially important for families during times of loss. And I'm still waiting for Jennifer the office manager to call me back about the charge on my credit card. It's been two days now.
• JL

  Joe Lourigan

  Oct 25, 2025
  5.0
  Baldwin Brothers was very pleasant and easy to work with. The staff are all professional, caring, friendly and attentive to their customers, especially during a difficult time. We appreciated the care and attention they provided.

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