Bright Horizons at Prides Crossing

Reviews

• CM

  Charity Martinez

  Feb 24, 2026
  5.0
  My son attended for about 6 months and from start to finish, our experience was AMAZING. The admin, the teachers, the aftercare - everyone was always kind, patient, attentive, and dedicated to their jobs. This isn't daycare - they are intentional with your child each day. I could see the development and growth in my son that I don't think he would've received at home alone. Not to mention, I believe this Bright Horizon facility is the most beautiful: large play grounds, colorful and bright rooms, and a huge atrium for indoor play. If you are considering this location for childcare, do yourself and your child a favor and choose it!
• DM

  denee mckoy

  Jul 28, 2025
  5.0
  The main problem with this center is that it doesn’t have enough stellar reviews! Since my child has been attending in January, I’ve had nothing but positive experiences. Immediately when touring, I noticed how happy the toddlers were, how pleasant the teachers demeanors appeared, and how excited the kids were to see the director when she entered the room. Even when I toured for a second time, the floors were all clear (which is a feat when managing small children) and my son was so enamored with the play areas that he didn’t want to leave. That same energy persisted once he started attending. Every day he jumps out the car to race to his classroom. Not only are the teachers very attentive to his needs, but they are super responsive to family requests and inquiries in the app. I get comprehensive summaries and continuous pictures, videos and updates throughout the day, which some may find annoying but I enjoy them! Seeing his bright smiling face in the classroom makes my day. Honorable mention to the families at this center as well. The parents make a point to include all the students with invites to birthday parties, customized party favors and classroom celebrations. My son’s overall development has truly thrived. Tuition is a bit pricey, but it’s worth every penny in my opinion. My previous employer was an affiliate so that did help mitigate some of the upfront costs. We’re withdrawing at the end of next month for financial reasons but I would be more than willing to re-enroll if our circumstances change in the future.
• SM

  Shannan McShane

  Dec 17, 2024
  1.0
  I would give 0 stars if I could. Great business model though. Tell people it’s 150$ enrollment payment you pay it then they hit you with an outrageous tuition quote tell you it’s due in 2 days and you go “that’s not something I can afford I had no idea it was this expensive and I literally gave you 150 an hour ago can I please get a refund since my child will definitely not be attending we haven’t even toured” and then they tell you no and take your 150.
• RM

  Reinhold Messner

  Oct 14, 2022
  1.0
  HORRIBLE! Don’t believe the reviews! They do nothing that’s promised, they’re understaffed, the teachers are told to lie to parents about injuries(some are from abuse), mistakes, moving class rooms, etc. Anne Murphy was the worst. She is a rude two-faced scheisty liar. For the cost of BH, go anywhere else. You’re neighbors kid is probably better suited for the job. I could go on, but I’m getting too frustrated thinking about this horrible place.
• RC

  Randi Cruz

  Jan 21, 2021
  5.0
  We love Bright Horizons at Prides Crossing! My little one is always so excited for "school" and gets so much out of her time there. The communication is excellent and the updates we receive about her day are so fun to read. They have done a great job handling the risks of the COVID-19 pandemic. We feel safe and very lucky to be able to send her to the center. Highly recommend!!