Montowese Center for Health & Rehabilitation

Reviews

• FP

  F P

  Mar 25, 2026
  2.0
  They will take care of the patient. So don’t worry there. But some things to know if you have to deal with Montewese: 1. There is not one person in charge of your loved one’s care. It can be very difficult to find the right person to ask about what’s going on (treatment, general schedule, food, basic needs like another blanket, equipment that has to be ordered, transitioning, back home, etc.). I suggest making a note of people’s names, and their duties, and ask for them directly once you know who does what. There are staff that take basic care, different staff that do PT, different staff that evaluate health and make orders for meds, different staff that coordinate admission and discharge, even different staff that transition patients from their rooms to the PT area downstairs and back. 2. There is zero sense of urgency among any of the staff. To be fair, it’s because that isn’t their goal. So trying to meeting with someone in particular at a specific time, is not going to happen. They’ll get to you when they get to you. 3. Most of the schedule is “as needed” vs at set times. Example: Physical therapy times can be all over the map, depending on what else is going on with other patients. 4. It does not seem to be a priority to inform patients about what’s happening when. The patients are just THERE, doing the Montowese routine, until Montewese determines they are ready to leave. NOTE: It’s easy to mistrust this since they make more money the longer the patient stays, however I don’t think this is the root of their lack of urgency. They just don’t rush things. 5. Most staff do not communicate or interact with patients as much as they do “tolerate” them. Extremely limited effort to connect with patients, ensure they understand things, etc. Staff often talk to patients as if they are children or even not in the room. Some of this is a byproduct of dealing with patients all day, but if your loved one is expecting to be treated like an adult, it will be a vicious cycle where they will expect it, react poorly when they don’t receive it, then receive worse and worse personal treatment from staff as a result. So I recommend informing your loved one that it’s going to be a while, they’ll have lots of random faces popping in and out, what’s next will be unclear (including when you can leave) and to remember everyone’s name, what they do, and treat them right. Facility has all the equipment a rehab place needs and is clean and safe.
• ZA

  Zaida Anes

  Feb 12, 2026
  5.0
  Nice place
• FM

  Frankie Mabry

  Jan 17, 2026
  5.0
  Very pleasant
• EG

  Elder Andre’a Goins

  Jan 6, 2026
  5.0
  I was visiting my Mom Virginia Strong. Very pleasant, clean and the staff was very friendly and helpful.
• AE

  Adrien Esdaile

  Dec 14, 2025
  5.0
  Happy Holidays! I want to sat that I have not had a bad experience with Montowese Rehab. The hospitality and staff has been amazing. .

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