At Bright Horizons, our Discovery Driven Learning® approach makes early learning an adventure. Visit us to find out how we nurture your child’s natural curiosity, focus on what interests them most, encourage learning through play, and help them get ready for school success. Bright Horizons child care centers, preschools and schools include a premier early education curriculum and knowledgeable educators and teachers who meet the needs of children at every age and stage. At Bright Horizons, you’ll find infant or toddler care, preschool and pre K programs, kindergarten, elementary schools, and Montessori schools. We also understand the many needs of working parents.
I booked two times of backup care services at Bright Horizon's yale New Haven hospital early learning center at 501 George street, for kids' no school day, and neither of them works.
The first time is at September, the front desk administrator refused to check us in because she said we didn’t have the most updated flu shot record — even though our 2020–2023 record was on file and the 2025 flu shot season hadn’t started yet.
Second time, the front desk administrator spend ~10min on checking my kid's paperwork despite I had already uploaded all the required documents on their portal beforehand, and finally she found that one of my kid's pediatrician filled form didn't fill properly (I don't know if it's true, I am not a M.D. after all), which considered "severe wrong" for her and refused to let us check in, again.
I am a work mom with two kids, I simply don’t have time for this unhelpful, nitpicking nonsense anymore. This center has done nothing but waste my Yale backup care benefits. I will never choose this center again, they deserve none of my trust.
DS
Dailene S
Aug 24, 2025
2.0
My child was also part of the transition from the hospital run day care to Bright Horizons taking over. Overall, matriculated for about 2 years in total. We eventually pulled them from care here given the inconsistencies in staffing, with focus on how much this truly affected the overall care provided, and how some children struggle with transitions more than others. There would be times where I would go to pick them up and there would be teachers and/or center support, as they were called, whom I had never met before nor were we provided with some sort of communication of the new face taking care of our child to avoid surprises. Further, the center leadership was not as helpful as they make themselves out to be. I never had a good conversation with the regional manager in the almost year of Bright Horizons being the service provider. Hopefully they figure out staffing and communication going forward, for the sake of the children and to promote a better environment for families.
LB
Lisa Baker
Jun 13, 2025
5.0
We go here for back up care, my daughter always gets excited to come in here. She always has a great experience every single time. The staff are very welcoming and so nice and friendly, very responsive, very helpful and also very clean environment.
SZ
Sheng Z
Apr 4, 2025
5.0
I used my back-up care here for 10 days, and we are so satisfied with our experience here. My daughter was so happy here everyday, the teachers are so nice to her, the director is very responsive, and the environment is clean. She told us everyday that she wants to return here the next day. Definitely a five star for them!
AM
Ashley Marie
Dec 18, 2024
5.0
Parent Review:
"Our daughter was a part of the transition group from Davenport Avenue to George Street; Bright Horizons staff did a great job of open communication and notifying parents of the changes occurring. I really appreciated the open houses that allowed our daughter to explore her new environment and meet new teachers prior to starting full time. I also enjoy the Bright Horizons app that allows us to be aware of our daughter's day-to-day activities as well as the curriculum every week. There are always so many activities available to the kids, and our daughter has truly blossomed in the toddler program. We're so grateful to the teachers who have provided her with attention and care that have allowed her to grow into the little person she is."
Frequently Asked Questions About Yale New Haven Hospital Early Learning Center
What is the Yale New Haven Hospital Early Learning Center?
It is a child care center in New Haven, CT, offering infant and toddler care, preschool, pre-K, kindergarten, elementary, and Montessori programs focused on early learning.
What are the center's hours of operation?
The center is open Monday through Friday from 6:45 AM to 5:30 PM and is closed on weekends.
Where is the Yale New Haven Hospital Early Learning Center located?
The center is located at 501 George St, New Haven, CT 06511-5414, USA.
How can I contact the Yale New Haven Hospital Early Learning Center?
You can call them at +1 203-497-1022 for inquiries.
What educational approach does the center use?
They use the Discovery Driven Learning® approach, which encourages learning through play and nurturing a child's natural curiosity for school readiness.
Does the center offer care for all childhood stages?
Yes, the center has programs for infants, toddlers, preschool, pre-K, kindergarten, elementary students, and Montessori education.
Is the Yale New Haven Hospital Early Learning Center near any medical facilities?
Yes, it is near the Ronald McDonald House of Connecticut and Chapel Medical Group, which might be useful for families needing nearby medical support.
Are there any grocery stores close to the center for parent's convenience?
Yes, Cecilia's Market and Joshua's Market are nearby, making it convenient for parents to shop before or after visiting the center.
What nearby places can parents visit for food and dining options?
Parents can visit Pizza Haven, The Cannon pub, and Ronald McDonald House which also serves food, offering various dining options near the center.
Are there local services near the center that might assist families?
Yes, there are nearby legal services like The DeMarco Law Firm and the Law Office of Scott D. Rosenberg, plus community charity organizations such as The Prosperity Foundation and A Place to Nourish your Health.