Located in the lower Connecticut River Valley, Masonicare at Chester Village is set on 26 beautiful acres adjacent to a large state forest with ponds and walking trails. Chester Village is an inclusive community where each person is known, cared for and encouraged to live life to the fullest. Our farm-to-table dining options, creatively prepared by our highly regarded executive chef, are an exception in retirement living. With outdoor walking trails, an indoor swimming pool, beauty salon, exercise classes, pub, library, music room — as well as transportation and excursions to local and regional destinations — Masonicare at Chester Village is truly an active community and a place where you can fully enjoy retirement.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.