Balfour Louisville is a senior living community ideally situated at the base of the Rocky Mountains in Louisville, Colorado. Surrounded by scenic beauty and a wealth of outdoor activities, charming shops, restaurants, and entertainment, our community provides endless opportunities to explore and enjoy the area. Blending the sophistication of a fine resort with exceptional amenities and unparalleled care, our community fosters meaningful connections and a vibrant and fulfilling lifestyle. Offering Independent Living, Assisted Living and Skilled Nursing all on one campus, Balfour Louisville is a Kisco Collection where residents can confidently age in place, knowing their evolving care needs will be met seamlessly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.