Welcome to The Manor on Marston Lake, truly the most unique assisted living location in the area. Come speak to our residents, meet our staff and experience our boutique community and you will see why we maintain such a great reputation and have genuinely happy residents. We care for a total of 50 residents which makes us just the right size. Our lakeside setting in a quiet neighborhood provides opportunities to live and enjoy the outdoors where our residents and families can walk together, experience open spaces, dramatic sunrises, and an overall feeling of well-being. Our care staff forms strong bonds with our residents which establishes a community that truly feels like home. Brandon Ropp and Michael McQuinn, co-owners since 2005.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.