At Lakewood Memory Care, a Crossroads community, we are committed to serving residents with dignity and respect. As a specialist in providing memory support for those with dementia, Lakewood Memory Care understands the importance of a scheduled rhythm to each day. We also believe in providing personal care to each resident. This means embracing each resident’s unique personalities and paying attention to their specific needs. We care for your loved one as you would at home—with love, care, patience, and dignity. You will experience excellent memory care for your family member at Lakewood Memory Care, a Crossroads community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.