Living with us at Penny Ln or Abbey Rd provides the best of both worlds, newly renovated facilities with experienced staff and managers dedicated to providing the best quality of care. Our home is run by an owner with years of experience and a reputation for bringing life to any room and an experienced nurse who provides a top level of care. Penny Lane at Costilla currently has openings. If you are interested in a space for yourself or a family member, please contact us!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.