HighPointe Academy-Castle Rock

Reviews

• KM

  Kristian Moore

  Apr 2, 2026
  1.0
  My children (aged 4 and 5) had been enrolled in this facility for nearly one year. Unfortunately, the center was not aware of my active involvement in my children's lives, which resulted in a rocky introduction back in September, after I became aware that that was where my daughters were being taken to school. I was met with a significant amount of resistance as I tried to get access to the information, records, and more importantly, the educational experience (for the sake of supporting my daughters in the best way possible). I recall specifically asking for handouts and school work I could use to support my daughter's education at home on at least 6 occasions, finally receiving some degree of support from the director in March. This was unfortunately, coincided with having an issue with one of the teachers privately soliciting me for after hours care, on the clock, in violation of the policies and procedures of the facility. Upon further Discovery, my daughters were being taken out of class for "sports", despite the center verifying that neither parent had actually provided consent for this additional activity. My primary problems were: 1. Private solicitation by a teacher on school premises 2. The TV shows they were allowed to watch in the classrooms (specifically after 3:00 p.m.), such as demon, hunters and others 3. Withholding and concealing of information related to my children and their care. I brought my concerns to the teachers directly, to which she told me she was not comfortable having a conversation. This alarmed me even further. I escalated to the director, upon the teachers recommendation, and the director said it wasn't her problem either. I then was instructed by the director to escalate to police and other licensing reporting options, which have been followed. This all came to a head, the day before my co-parent and I had a meeting scheduled with the director, where I was informed by the regional director that my girls were being disenrolled immediately. I have been provided partial documentation, and up to this point the Highpointe Academy facility and staff has only acted to protect themselves from liability. I would highly recommend anyone who has a significant level of care for how their children are cared for during the day to AVOID this facility due to the concerns outlined above.
• RZ

  Reyna Zepeda

  Sep 19, 2025
  5.0
  Was recommended by a family member and glad I took the risk!! Fist time putting my kids in daycare and they are great! Have seen big improvement with my kids!
• AG

  Alena Goncharenko

  Nov 19, 2023
  5.0
  We LOVE HighPointe Academy!! My son has been attending since August of this year and everyone here is amazing!! Mrs. Karen has a special place in our heart and is so good with my son. His teachers Miss Sierra and Miss Cailey are also awesome. They all give him the love he needs, he had a smooth transition from the other day care we were at. I know my son is safe here, I know my son is fed, I know my son is changed on a regular basis. Just those simple values being met was enough for me to fall in love with Highpointe. But what I didn't expect was how happy my son is to go to school (we call it school) and how he is learning to share and how every time I show up he is always smiling and having a great day. That is a blessing in its self. Thank you Highpointe for being such a wonderful place!!

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