Welcome to The Village, a luxurious CARF-accredited senior living community in Sherman Oaks, CA. What makes a great place for a retired lifestyle? For doing your thing, your way? The convenient location? The abundance of amenities? How about elevated cuisine, stimulating events and wellness-focused programs? Or the residents themselves— engaging, interesting, welcoming. Whatever your wish list, you’ll discover a gratifying fit here. Water aerobics? Green thumb? You’ll be happy to know we have an impressive swim center and greenhouse— among so much else. It’s next level senior living.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.