The Reserve at Fountaingrove (formerly The Vineyard at Fountaingrove Memory Care) provides specialized Alzheimer’s and dementia care in Santa Rosa, California. We serve families throughout Sonoma County, including Fountaingrove, Rincon Valley, and Windsor. Our Luminate® holistic memory care program combines structured routines, sensory therapies, live entertainment, and individualized engagement designed for cognitive support. Families appreciate our secure environment, experienced leadership team, and personalized care plans. Core services: memory care, dementia care, respite care, medication management, life enrichment. Schedule a tour to experience our newly enhanced community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.