The Loan Closet, owned and operated by VNA Health, has served Santa Barbara County since 1908 and is the exact opposite of most healthcare hassles. The warm and welcoming staff help residents with free short-term loans of basic medical equipment such as wheelchairs, crutches, knee scooters, walkers, shower seats, and more. As a free community service, the Loan Closet is open for anyone residing in Santa Barbara County.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.