Family Memorial Mortuary and Crematory

4.9
163 reviews

About

Funeral HomeCremation ServiceCasket ServiceFuneral DirectorMortuaryMonument Maker
Family Memorial Mortuary and Crematory is a quality, low-cost alternatives to the high cost of dying. Our family-owned and family-operated, full-service mortuary's and on-site Crematory offer quality Funeral and Cremation Services at a low-cost. We own and operate our own on-site crematory. Your loved one never leaves our care. Our family serves the Inland Empire and the entire High Desert, the Mountain Communities and all of the counties of San Bernardino, Riverside, Los Angeles, and Orange County. We have staff and facilities up the hill and down the hill. We will go anywhere. If you are a distance away, we can do arrangements simply by telephone, fax or email. Call Us An See Why Experience, Compassion and Family Matters!"

Location

Family Memorial Mortuary and Crematory
405 E Industrial Rd, San Bernardino, CA
92408, United States

Hours

Reviews

4.9
163 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Compassionate Service

Customers consistently praised the staff, particularly David Finch and Araceli, for their empathy, kindness, and support during difficult times.

Professionalism

The team was noted for their professionalism and thoroughness in handling arrangements, providing clear communication and guidance throughout the process.

Positive Experiences

Many reviews highlighted positive experiences, with families feeling cared for and supported, making the process smoother during their times of grief.

Helpful Guidance

Customers appreciated the staff's ability to answer questions and provide assistance with paperwork and arrangements, making a challenging situation more manageable.
  • EL
    Elisa Lewis
    Jan 5, 2026
    5.0
    I first used Family Memorial Mortuary and Crematory when my mom passed away at home 2020. They were helpful since we knew she wanted to be cremated but had not left a place to take her too. It was short notice but they were right there. Im using them again for my brother who is a veteran. His death was also sudden and they are very helpful and have me the name of someone who could help me with the paper work needed for all the benefits a veteran is in titled too. Very helpful and friendly.
  • MB
    Merina Babers-Bivens
    Dec 30, 2025
    5.0
    Araceli was awesome, she guided me through the process with such ease. This was my first experience at doing something like this and with her help. I will be able to do it again if necessary. There was such a positive vibe through out the office. Bracelet you don't know this but when I shared my experience with a coworker she recommended your place too. So thank you for being so considerate and passionate with your job. From the Bivens family.
  • RZ
    Robert Zavala
    Dec 26, 2025
    5.0
    Family Memorial Mortuary and Crematory took really good care of my father when he passed at Loma Linda Hospital. David Finch was truly compassionate and informative about the whole process start to finish. During a difficult time, his professionalism, guidance and suggestions helped my family navigate what we need ed for Dad. If you need mortuary services, I recommend calling Mr. Finch! Thank you Family Memorial and Crematory!
  • LL
    Lilly
    Dec 19, 2025
    5.0
    It all began with a phone call I had always dreaded I would have to make. The gentleman who answered my call late that night was so calm and gave me the information and reassurance I needed. When I met with Araceli to make the arrangements, never did she try to sell or pressure me to get more than I was wishing to do. They are professional but also caring. I have told my family and friends that this is without a doubt the place to call. Thank you. so much.
  • YW
    Yvette Williams
    Dec 17, 2025
    5.0
    Araceli at Family Memorial Mortuary and Crematory was truly amazing during one of the hardest times of my life. She provided incredible support and compassion every step of the way and made a very difficult process feel a little less overwhelming. She kept in close contact throughout the entire process, always making sure I understood what was happening and that I felt supported. Her kindness, patience, and genuine care brought me a great deal of comfort. I would absolutely recommend Family Memorial Mortuary and Crematory to anyone needing compassionate and professional care.