Merrill Gardens at Rolling Hills Estates

Reviews

• VW

  Virginia Wang

  Feb 20, 2026
  1.0
  Unsanitary. Understaffed. Unsafe. I moved my mother into the memory care wing of this facility just over a year ago and could not be more horrified by the conditions and lack of care that I witnessed. This includes multiple, documented incidents of: 1. recent bed bugs infestation 2. medication mismanagement (my mother was given a triple overdose of one medication, dispensed another resident's medication, and had her emergency inhaler destroyed without authorization) 3. residents left soiled and neglected 4. serious falls among various residents that resulted in broken hips for two of them 5. constant staff turnover and 6. increased dependence on poorly trained temp workers, etc. Given the glowing reviews, my comments may seem like an outlier. However, it is actually a reflection of the drastic decline of Merrill Gardens in the past 10 months. Despite repeated efforts by myself and other families to address these issues with management and several, separate complaints filed to the Department of Social Services, leadership has failed to properly respond and course correct. As a result, we have been forced to remove our loved ones and place them elsewhere for their safety and well being. Given how Merrill Gardens treats its most vulnerable residents (those with severe dementia), I would highly discourage anyone from considering this facility; it not only demonstrates their lack of care and quality but also their lack of humanity.
• SA

  Sumire Ageishi

  Feb 16, 2026
  5.0
  I wanted to leave a review for this community to acknowledge the staff’s welcoming atmosphere and consideration of care that goes to each resident. There is an abundance of resources available for residents’ support and I can’t recommend this place enough:)
• OM

  Oscar Mendo

  Jan 30, 2026
  5.0
  This has to be the best Senior Living facility in have ever been too. The staff and management is one of a kind. The amount of care they put into keeping it clean, friendly, and professional is remarkable. It's a beautiful facility with some of the most caring individuals I have come across. This is more than just an "old folks home" it's is truly a place to call home for your loved ones in their senior years. ❤️
• LV

  Lupe Vargas

  Jan 29, 2026
  5.0
  Merrill Gardens Rolling Hills is an exceptional community. From the moment you walk in, you can feel how warm, welcoming, and well cared for it is. The staff is professional, compassionate, and truly goes above and beyond to make residents and families feel supported. The community is beautifully maintained, the atmosphere is calm and friendly, and there’s a genuine sense of respect and dignity in how residents are treated. It’s clear that a lot of heart goes into what they do here. I would highly recommend Merrill Gardens Rolling Hills to anyone looking for a safe, comfortable, and caring senior living community.
• JA

  Jerre Andersen

  Jan 21, 2026
  5.0
  Mellow Gardens is a wonderful community lo live here. Not only are the residents are friendly and to and there are many activities to have. The Staff are incredible.