Brand Certified
Wilson & Kratzer Mortuaries Civic Center Chapel
4.7(126 reviews)
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Apr 12, 2026
Business Details
455 24th Street, Richmond, CA
94804, United States
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Apr 12, 2026
(510) 232-4383
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Apr 12, 2026
https://civiccenterchapel.com
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Apr 12, 2026
About
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Apr 12, 2026
Funeral Home
At Wilson & Kratzer Mortuaries Civic Center Chapel in Richmond, California provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Our experienced staff is committed to this vision and passionate about making your time with us as memorable and uplifting as possible. We bring together decades of experience caring for families of all cultural backgrounds and diverse walks of life. We pledge to treat you and your loved ones just like family, and we guarantee to offer services that meet all of your specifications while exceeding all of your expectations. Licensed staff members are available around the clock, 24 hours a day, 7 days a week, to discuss your needs. Whether you are doing pre-planning or need to hold a service soon, we are ready to answer our phone and offer you warm, friendly, and empathetic service. Learn more about our funeral services.
Location
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Apr 12, 2026
Wilson & Kratzer Mortuaries Civic Center Chapel
455 24th Street, Richmond, CA
94804, United States
Hours
Certified by Wilson & Kratzer Mortuaries Civic Center Chapel • Apr 12, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.7
126 reviews
5 stars
116
4 stars
2
3 stars0
2 stars
2
1 star
6
- LSLaToya Satberry6 days ago5.0My sister and I had to make arrangements for our father. It was my first time ever making arrangements and my sister's first time on her own. Everyone was very friendly and helpful. We worked with LaToya and she was amazing. She was very professional well being empathic and caring. I would recommend Wilson & Kratzer Mortuaries to anyone going through this difficult time. They will work with you and what you want.
- TKThong KeolaApr 2, 20265.0Wilson & Kratzer did a really amazing job helping us put our loved ones to rest. Every employee was really nice and tried to be helpful when they can. Sylvester was the director that helped us and he went above and beyond. Losing a loved one is really hard but when you have nice and caring people to help you through this, it really helps. The paperwork was straightforward. Their pricing is reasonable considering the state we are in. He got us in and out and was efficient. We will surely recommend W&K to all our friends and family.
- CLChristine LeeApr 2, 20265.0We were so lucky to work with the team at Wilson Kratzer. Aubrey helped keep me in the loop with my mom and her ashes and was even able to expedite the delivery of her ashes overnight to me in NC. And she answered every call from this frantic daughter with a calm an cool friendliness that assured me everything would be done beautifully.
- NSNai SaephanhMar 24, 20265.0I want to express my heartfelt gratitude to Celina Hernandez for guiding us through the difficult journey of laying our parents to rest. Celina’s dedication shone through in every detail, from her thoughtful attention to our wishes for the viewing and funeral to her tireless work behind the scenes. She went above and beyond, preparing the services with care, personally delivering the ashes to the cemetery, honoring our parents’ cultural traditions, and ensuring every detail was just right. Celina seemed to anticipate our needs, often bringing up details we had overlooked in our grief. We could not have managed any of this without her steady support. Planning a loved one’s farewell while mourning is overwhelming, but Celina made the process feel effortless. Her passion and dedication shine through in everything she does, leaving us with a deep sense of gratitude for her compassion, confidence, and remarkable efficiency. Thank you so much, Celina. From the bottom of our hearts, we truly appreciate your hard work, and I hope others do as well!
- ARAdria RiceMar 17, 20265.0We could not have asked for a better experience with the arrangements for our Dad. The video, programs and attendants surpassed our expectations. We were particularly pleased with the transportation that kept our entire family together which eliminated stress. Celina was amazing and caring.
Frequently Asked Questions About Wilson & Kratzer Mortuaries Civic Center Chapel
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
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