Business Details
About
Funeral DirectorFuneral HomeCremation ServiceMortuaryMonument MakerCasket Service
Family Funeral Chapel & Cremation is a quality, low-cost alternatives to the high cost of dying. Our family-owned and family-operated, full-service mortuary's and on-site Crematory offer quality Funeral and Cremation Services at a low-cost. We own and operate our own on-site crematory. Your loved one never leaves our care. Our family serves the Inland Empire and the entire High Desert, the Mountain Communities and all of the counties of San Bernardino, Riverside, Los Angeles, and Orange County. We have staff and facilities up the hill and down the hill. We will go anywhere. If you are a distance away, we can do arrangements simply by telephone, fax or email. Call Us An See Why Experience, Compassion and Family Matters!"
Location
Family Funeral Chapel & Cremation
128 N Riverside Ave, Rialto, CA
92376, United States
Hours
Reviews
4.7
204 reviews
5 stars
188
4 stars2
3 stars0
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Compassionate Staff
Many customers praised the staff, particularly Ally and Cesia, for their kindness, compassion, and professionalism during difficult times.
Communication Issues
Some reviews highlighted problems with communication and responsiveness, particularly after initial arrangements were made.
Overall Experience
Most customers expressed gratitude for the support and care received, noting that the services provided helped ease their burdens during a challenging time.
Mixed Reviews on Professionalism
While many praised the professionalism of the staff, there were also complaints about unprofessional behavior and errors in service.
Affordability
Several customers appreciated the affordable pricing and value for the services offered.
- TWTina “T.E.S” WeaverDec 22, 20255.0Ally is awesome she was so compassionate with helping us lay our loved one to rest. She was very informational,very professional and it was truly an honor working with this company and with her. This is actually our second time using this funeral chapel and they have showed up and showed out for us both times
- AVAnthony VazquezNov 7, 20255.0Ally, the funeral Arranger was very loving and sweet. When my mother-in-law passed away she handled the paperwork and the pick up process. We met with her soon after to get all the arrangements done and it was very easy and well explained. The process here at family funeral was very simple and not mind boggling, which was convenient. Thank you Ally very much, from me and my family. We are so beyond grateful. I highly recommend Family Funeral Chapel.
- NFnicky ferronNov 6, 20255.0I really want to take the time to thank Ally and her team and also Mr. Bill Pratt, director, for being understanding, available, caring, patient, and professional. Thank you for making a painful situation and a stressful time, more bearable. Thank you for ensuring that everything was taken care of and seen all the way through, in spite of. Blessings to you both, and the team.
- GCGEORGINA CASTILLOOct 17, 20255.0I want to thank Allie for helping us with the funeral arrangements for my husband She made us feel like family
- MAMr. Vincent AnyakoraSep 30, 20255.0Ingrid was so thorough, generous, and patient. I recommend their services to everyone!!!