Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.8
90 reviews
5 stars
82
4 stars
3
3 stars
2
2 stars0
1 star
3
DN
Daya Nambi
6 days ago
5.0
I happen to use services offered by the Key. The caregiver Fatima was life saver. She took great care of my mother who underwent hip surgery. She smoothened the process of recovery by been proactively encouraging my mom to do her exercise . I feel lucky to have opted for The Key and to had met wonderful women Fatima
BK
Betsy Kane
Jul 3, 2026
5.0
Professional, reliable and responsive service. I was very pleased as I needed help on short notice. I would highly recommend.
KH
Kassey Herscovitch
May 27, 2026
5.0
My family and I really appreciated our experience with TheKey during a very difficult time. Dominique was especially wonderful and was there behind the scenes every step of the way. She truly seemed like she had my dad’s best interest at heart and thought of him as a patient, and gave real advice with that care in mind, not just from the perspective of running a business. My dad also really liked both caregivers he was assigned. I would recommend to anyone!
SL
steve lavigne
Apr 17, 2026
5.0
Exceptional care and professionalism
SM
Sheldon Mulman
Aug 20, 2024
5.0
I had an unexpected medical situation that required short term home care. The Key team went out of the their way to assure that what might have been a stressful period, turned out to be a pleasant one because of their help.
I would certainly recommend them.
Frequently Asked Questions About TheKey - Home Care Assistance | Soins à Domicile
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What is home care and what services does TheKey provide?
Home care involves professional caregiving services at a resident's home or community, offering companionship and personal care such as errands, meal preparation, and assistance with daily activities. TheKey provides personalized in-home care including respite care, elder care, and companionship with a focus on mind, body, and spirit health.
How can I find the best caregiver for my loved one through TheKey?
TheKey offers experienced, trained, and reliable caregivers who match your loved one's care needs and personality. They ensure backup caregivers and personalized care plans for optimal support.
What are the operating hours of TheKey - Home Care Assistance in Westmount?
TheKey is open 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How much does home care service from TheKey typically cost?
Home care is usually billed hourly with costs depending on the number of care hours per week. Many families pay out-of-pocket or use long-term care insurance.
What steps is TheKey taking to protect clients from COVID-19?
TheKey follows CDC and local authority safety protocols, uses proper PPE for caregivers, and most caregivers and care team members are fully vaccinated against COVID-19.
What payment options does TheKey accept for home care services?
TheKey accepts American Express, Visa, MasterCard, checks, and invoice payments.
What languages does TheKey offer support in?
TheKey provides services in both English and French.
How is TheKey different from hiring a private caregiver?
TheKey offers insured, reliable, and managed caregiving services including vetting, scheduling, payroll, billing, and backup caregivers, unlike private hires which require you to manage these responsibilities.
Are there nearby places where I can run errands before or after visiting TheKey at 4464 Saint-Catherine St W?
Yes, nearby places include UPS Access Point location for shipping services, Western cleaners for laundry, and Boni-Soir convenience store for shopping needs, making it easy to combine errands with your visit.
What nearby dining options are available near TheKey in Westmount?
Close to TheKey, you can enjoy a meal at Restaurant Copoli-2, Copoli Westmount (pizza and burgers), Pub Cock n Bull, or Nagoya Sushi, offering a variety of cuisines before or after your appointment.
Are there related healthcare facilities near TheKey’s location in Westmount?
Nearby healthcare-related places include Montreal Soins à Domicile, Soins à Domicile Montreal, Home Care Assistance Montreal, Proxim pharmacie affiliée - Thai Khanh Nguyen, and Mark & Lachance - Hearing Aids which can complement your caregiving needs.
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