Brand Certified
TheKey - Home Care Assistance | Soins à Domicile
5.0(23 reviews)
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
Business Details
2394 Lucerne Rd, Mount Royal, QC
H3R 2J8, Canada
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
(514) 600-6664
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
http://homecareassistancemontreal.ca?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
About
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
TheKey - Home Care Assistance | Soins à Domicile
2394 Lucerne Rd, Mount Royal, QC
H3R 2J8, Canada
Hours
Certified by TheKey - Home Care Assistance | Soins à Domicile • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
5.0
23 reviews
5 stars
22
4 stars
1
3 stars0
2 stars0
1 star0
- ZTZuhura Nurdini TimamiDec 12, 20235.0Been a pleasure working with you, Good staff members, especially Caroline, She has been good since day one, Thank you for being there for everyone
- MCmassimo cannucciNov 25, 20215.0Great experience using HCA. My parents loved the PAB they sent. Tim and his team were professional, knowledgeable, and took care of all our needs. These guys are the best of the best.
- MRMathew RupcicNov 23, 20215.0Thank you Home Care Assistance for helping me and my family for the last 6 months. The staff were patient and understanding to all our needs. The care and support are unmatched.
- HSHoward ShanfieldFeb 28, 20195.0Care manager Maxine and her team were absolutely fantastic in assessing needs and providing first rate care for my sister. Their approach was caring, positive and enthusiastic. She felt absolutely comfortable and secure with their help and support. And despite the fact that my sister never wanted to accept outside help, she was surprised and delighted to enjoy the Home Care Assistance support from day one! This, to me was very impressive, and indicative of the great service to follow!
Frequently Asked Questions About TheKey - Home Care Assistance | Soins à Domicile
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What types of home care services does TheKey provide?
TheKey offers personalized in-home care services for seniors, including respite care, elder care, companionship, memory care, skilled nursing, Parkinson's care, stroke recovery, hospice, and comfort care using their Balanced Care Method™.
How can I contact TheKey - Home Care Assistance?
You can reach TheKey by phone at +1 514-315-2288, toll free at +1 866-904-6041, or via email at careteam@thekey.com.
What languages are spoken by caregivers at TheKey?
TheKey provides care services in both English and French to accommodate client needs.
What are TheKey's operating hours?
TheKey operates 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How does TheKey ensure client safety during the COVID-19 pandemic?
TheKey follows CDC and local authority infection mitigation protocols, provides appropriate PPE to caregivers, and most caregivers and staff are fully vaccinated against COVID-19.
What payment options does TheKey accept?
TheKey accepts American Express, Check, Invoice, MasterCard, and Visa as payment methods.
How is a home care agency like TheKey better than hiring a private caregiver?
A home care agency like TheKey offers safety, security, and reliability by managing caregiver vetting, scheduling, payroll, insurance, and backup caregivers, which private hires do not provide.
What nearby restaurants can I visit before or after my appointment at TheKey?
Nearby dining options include Souvlaki Bar Lucerne, Bento Sushi, 1855 Steakhouse Prime, Subway, and Starbucks Canada for various delicious meals and coffee.
Are there any nearby service providers or shops that clients might find useful?
Yes, nearby services include The UPS Store for shipping and printing, Dentisterie VMR for dental care, and Graffiti Signs and Awnings for printing and signage needs.
What nearby fitness and wellness options are available for clients?
Clients can visit Orangetheory Fitness for exercise, Massage Addict for massage and reflexology services, and Massothérapie Massage Addict for acupuncture therapy.
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