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Business Details
About
Family CounselorNon-Profit OrganizationSocial Services Organization
Ronald McDonald House at Stanford is a 123-bedroom family housing facility, which provides overnight accommodations, daily meals, and comprehensive family services for families with critically ill children being treated at Lucile Packard Children's Hospital Stanford. The Stanford House also serves as the administrative headquarter and donation collection site for the regional Ronald McDonald House Charities Bay Area chapter, which provide communities of support, access to medical care, and the healing power of family to critically ill children.
Location
Ronald McDonald House at Stanford
520 Sand Hill Road, Palo Alto, CA
94304, United States
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.