At Families First we are committed to service excellence during the most difficult time in your life. Our Team provide services that are personalized to meet your needs and help you to celebrate the uniqueness of your loved one with creativity and compassion. With 4 convenient locations located across Windsor and Essex County Families First is the leading funeral home for over 25 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.