Brand Certified
TheKey - Senior Home Care
5.0(25 reviews)
Certified by TheKey - Senior Home Care • Nov 08, 2026
Business Details
375 University Ave E, Waterloo, ON
N2K 3M7, Canada
Certified by TheKey - Senior Home Care • Nov 08, 2026
(587) 329-1996
Certified by TheKey - Senior Home Care • Nov 08, 2026
https://thekey.ca/locations/canada/waterloo?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Nov 08, 2026
About
Certified by TheKey - Senior Home Care • Nov 08, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Nov 08, 2026
Hours
Certified by TheKey - Senior Home Care • Nov 08, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
5.0
25 reviews
5 stars
25
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3 stars0
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1 star0
- KHKathy HOct 15, 20215.0Home Care Assistance Waterloo provided overnight care for my mother after a lengthy hospital stay. The company was able to quickly secure consistent staff for approximately 3 weeks of care. The personal care workers were kind, compassionate and prompt. A special thank you to Neha who provided most of the care.
- MMMichelle MartinNov 23, 20205.0“The Alzheimer Society Waterloo Wellington(ASWW) has been a proud partner with Home Care Assistance Waterloo since 2014. Home Care Assistance has been a great supporter of ASWW and has sponsored and participated in numerous fund raising and awareness events year after year. We are honoured to have provided GPA (Gentle Persuasive Approach) training to their home care staff team and feel confident in referring our clients for impeccable home care services.”
- BWBrenda WiegandNov 2, 20205.0Home Care Assistance provided excellent support for our family during the time we needed it. Support was not only for our Mom, but it also provided relief as caregivers knowing our Mom was being well supervised. Communication to plan and to best determine our needs was thorough and suggestions were wonderful. It was great to know that no contract for a set schedule was needed and arrangements were made as needed. I highly recommend trying Home Care Assistance. It was a very positive experience for our family.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
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