Queens Estate is Metta Lifestyle's newly renovated Toronto residence located conveniently by the 401 and Humber River Hospital. At our residence, we focus on providing high levels of service in an atmosphere that fosters care, compassion, dignity and safety.
Our home specializes in memory care, assisted living and enhanced care. We are able to personalize your services to fit your needs and adjust them when necessary. Metta is designed around the idea of aging in place, and that is exactly what you're able to do with us at Queens Estate.
Our team speaks English, Italian, and many languages. Call us today to learn more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.