The ethos of Go As You Please was conceived and developed following the loss of a family member of Carl Marlow, the owner of the company. He felt that the funeral industry was cashing in on grieving families by charging high prices and offering limited options.
Go As You Please was established in 2001, with an aim to change the industry by offering customers’ an honest affordable service, and to help create meaningful celebrations of their loved ones lives.
At Go As You Please we don’t employ ‘Funeral Directors’, we employ ‘nice people’: a team of people who are dedicated to helping our families through the funeral experience, and to ensure that they achieve whatever they wish for their loved ones.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.