This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Cumbria House Care Home is committed to the quality care of elderly people. We feel that it is vital that the people using our service are provided with the very best care, and we do this by ensuring our staff is suitably trained and experienced.
Alongside the physical care required, it is just as important to ensure that every individual feels safe and secure and that they are happy and have as much fulfilment in their lives at all times, thus making life enjoyable.
Ultimately, it is of utmost importance for us to enable our residents to feel valued and loved with all the dignity they rightly deserve.
Our friendly and experienced Management team are ready to answer your questions. Please feel free to contact them for further information
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.