Chartwell Stoney Creek offers independent living and a dedicated Memory Living neighbourhood on the scenic shores of Lake Ontario. Residents enjoy well-appointed suites, many with beautiful lake views, chef-prepared dining, engaging activities, and premium amenities, including a fitness centre, rooftop patios, and a 24-hour bistro. This welcoming retirement residence combines personalized support with the beauty of lakeside living. Contact us today to book your personalized tour!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.