Types of care and services provided: Long-term care and specialized care for individuals who have dementia or Alzheimer’s disease.
Woodland Villa is a licensed and accredited long-term care community that’s located right next to the St. Lawrence River. Our spacious patio area gives our residents and visitors the perfect spot to take in the surrounding beauty of lush greenery, blossoming gardens, and expansive woodlands. Not to mention, the view is just as striking from the window of our residents’ rooms.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.