Independent senior living comes easy at Crystal View Lodge in Nepean near Ottawa. Enjoy three homestyle meals a day, weekly housekeeping and utilities for one monthly rate. Spacious apartments have roomy closets, a walk-in tub and kitchenette. You can also arrange for personal care services through a third-party provider. You'll love our amenities and staff. Enjoy daily Engage Life® activities. Nearby, Nepean’s vibrant cultural scene includes the Centrepointe Theatre and the Nepean Creative Arts Centre. Enjoy the Andrew Haydon Park, Britannia Park and the Ottawa River Pathway. Dining and shopping options abound at Bayshore Shopping Centre, Carlingwood Mall and vicinity. Reserve your Crystal View Lodge complimentary lunch or tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.