Extendicare West Oak Village is a long-term care home in Oakville, Ontario, offering compassionate, professional nursing care to seniors in South Halton Region. Our skilled team provides 24/7 clinical support, individualized care plans, dementia and complex disease management, restorative therapy, and daily recreational activities. Residents enjoy freshly prepared meals and personal care services in a warm, welcoming, home-like community. We are proud to serve Oakville and Burlington-area families with expert, dignified senior care. Contact us to schedule a tour.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.