Welcome to Chartwell Palermo Village, an independent living retirement residence nestled in the heart of north Oakville's thriving Palermo neighbourhood. Designed for active seniors who value their independence, our pet-friendly residence offers a collection of well-appointed suites, attentive staff support, and everything you need to live with ease and confidence.
From exceptional chef-prepared dining and a vibrant program of activities to resort-style amenity spaces and a warm, welcoming community, life at Chartwell Palermo Village is rich with possibility.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.