Jay Chapel Funeral Directors

4.9
230 reviews

About

Funeral Home
Jay Chapel in Madera, CA provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7. Holding to our tradition of professional and ethical services, the staff at Jay Chapel will guide your family in creating a meaningful ceremony to honor the life and memory of your loved one. When we sit down with a family, our shared goal is to create a fitting, memorable and affordable service for their loved one. We offer them a wide variety of services and products, as well as a wealth of creative ideas and suggestions. Together, we'll design a memorial or funeral service that suits their needs now, and in the future. Families who come to us know that years from now, they will have deep peace-of-mind because in coming to us, they've done their best to honor their loved one.

Location

Jay Chapel Funeral Directors
1121 Roberts Ave, Madera, CA
93637, United States

Hours

Reviews

4.9
218 reviews
5 stars
205
4 stars
6
3 stars
2
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Compassionate Service

Customers consistently praised the staff for their kindness, empathy, and support during difficult times, highlighting individuals like Willie, Peggy, and Wayne for their exceptional care.

Professionalism

The staff at Jay Chapel were frequently described as professional, knowledgeable, and efficient, ensuring that all details were handled with care and respect.

Attention to Detail

Many reviews noted the meticulous attention to detail in planning and executing services, with families feeling that their specific wishes were honored and fulfilled.

Long-standing Reputation

Several customers mentioned that their families have relied on Jay Chapel for generations, indicating a strong, positive reputation in the community.

Areas for Improvement

A few reviews pointed out issues with communication and service timing, suggesting that there may be room for improvement in these areas.
  • BT
    Barbara Trice
    Nov 11, 2025
    5.0
    Service provided by Joseph and his Team was unsurpassed. His patience, communication, guidance and support was very much appreciated more so because I live out of State. My brother's remains were handled with compassion and dignity from start to finish. Joseph was always available to answer any questions, very respectful and empathetic at all times. Can't thank him enough!! Sincerely, B. Trice, Las Vegas
  • JZ
    Julia Zamora
    Nov 11, 2025
    5.0
    Sadly I had to make arrangements for my mom. But Jay's was so helpful and understanding. Wayne was very helpful and I could ask him anything.
  • ZR
    Zorro Ruiz
    Nov 10, 2025
    5.0
    I thought the service was beutiful and very memorable. Thank you for you part in which you took during the service.
  • DG
    Dolores Galvan
    Nov 7, 2025
    5.0
    I'm very grateful to Joseph he was patient and helpful during this hard time for me and my family. He showed kindness and was very patient as I gathered all the information needed for his obituary, His guidance will never go unotice. My Father's celebration of life was very organized and very well put together. They accommodated our big family in the funeral home. Thank you Jay's Chapel everything from start to finish was the best for my Father.
  • DH
    Dunya Haproff-Fondse
    Oct 27, 2025
    5.0
    Excellent & caring customer service from start to finish. A special thank you to Willie and Wayne; they were both helpful & accommodating on all requests. All staff we encountered were helpful. Appreciated the sincere kindness during a difficult time. Highly recommend.

Frequently Asked Questions About Jay Chapel Funeral Directors

What does a Funeral Director do?

Pick up the deceased and transport the body to the funeral home (anytime day or night) Notify proper authorities, family and/or relatives Arrange and prepare death certificates Provide certified copies of death certificates for insurance and benefit processing Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits Prepare and submit obituary to the newspapers of your choice Bathe and embalm the deceased body, if necessary Prepare the body for viewing including dressing and cosmetizing Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed Coordinate with clergy if a funeral or memorial service is to be held Arrange a police escort and transportation to the funeral and/or cemetery for the family Order funeral sprays and other flower arrangements as the family wishes Provide Aftercare, or grief assistance, to the bereaved

What do I do when a death occurs?

The funeral home will help coordinate arrangements with the cemetery. Bring the following information to complete the State vital statistic requirements: ✓ Birthplace ✓ Father's Name ✓ Mother's Name ✓ Social Security Number ✓ Veteran's Discharge or Claim Number ✓ Education ✓ Marital Status Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home. The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you. Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone. Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school). Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact). Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.