Ocean Pearl Senior Living is a cozy, 6-bed residential care facility for the elderly (RCFE) located in West Los Angeles near Santa Monica. We provide personalized assistance with activities of daily living, medication management, memory care, and specialized dietary plans, all in a warm, home-like setting. Our facility features 2 private and 2 shared rooms, offering comfort and privacy tailored to individual needs.
Residents enjoy 24/7 care from our dedicated staff and access to engaging activities designed to promote well-being and creativity. Nestled near Santa Monica’s vibrant recreational attractions, our location combines tranquility with easy access to local amenities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.