Business Details
About
Funeral HomeCremation ServiceMonument MakerFuneral DirectorMortuaryCasket Service
High Desert Funeral Chapel & Cremation is located in Hesperia, CA. The experienced funeral directors at High Desert Funeral Chapel & Cremation will guide you through the aspects of the funeral service with compassion, dignity, and respect. Our staff of dedicated professionals is available to assist you in making funeral service arrangements. Contact us today for more information!
Location
High Desert Funeral Chapel & Cremation
16545 Bear Valley Rd, Hesperia, CA
92345, United States
Hours
Reviews
4.6
267 reviews
5 stars
238
4 stars2
3 stars1
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Compassionate Staff
Many customers praised Rene Marsh and other staff members for their kindness, empathy, and support during difficult times.
Communication Issues
Several reviews highlighted poor communication and delays in service, with families feeling left in the dark about the status of their loved ones.
Pricing Concerns
Some customers expressed dissatisfaction with pricing transparency, feeling they were charged more than initially quoted for services.
Professional Service
Despite some issues, many reviews noted the professionalism and thoroughness of the staff in handling arrangements.
- JLJohn Lucas4 days ago5.0Great service! Rosalina took care of all of our families request with compassion and professionalism, making us feel very greatful for their service's in our time of need. Thank You High Desert Chapel and Cremation The Lucas Family
- FDFrances Diaz6 days ago5.0Thank you Rene for the care and professionalism when planning the services of my husband Mark. You made this difficult time a little easier on my family. I appreciate you
- TATiffany Avino6 days ago5.0Rene was very professional and helpful. She took care of our needs and made sure we were very happy with our decisions. She didn't rush or push and during this difficult time we appreciate that.
- JCJuanita Chapman6 days ago5.0High Desert Funeral Chapel & Cremation helped me with my mother’s final arrangements. Their staff is kind and professional. They thoroughly explained everything to me and offer the best price. They offer lovely keepsakes as well.
- MLMarina LeonyDec 22, 20252.0Honestly i feel like i got nickel and dimed…originally everyone said i could see my father before he is cremated and that it would only be $600 if i wanted to be there while he went into the crematory…..Well the next day after they took my dad i asked the director to see him and she said it would be $800…Well to my surprise they can basically charge you whatever they want for whatever they want because the advertised price for that is NOT $800 or $600 but $495…Not to mention the basic cremation price is $995 and i got charged over $1,600 and the only “extra” i got was the $100 plastic urn and extra death certificates, definitely nothing equivalent to what i was charged…Of course no response to my email inquiring why my price was much higher than the advertised price..They have had my dad for 3weeks now and last week said “well he should have been cremated today”…Couldn't even confirm if he was cremated already or not…I have called this place the entire time for updates, you are kinda just left in the dark about everything, i have never experienced service like this from a funeral home before.I guess if you don't spend $2-6k on a funeral with them you are not priority.Hopefully my dad is home soon, i should have done a lot more research.Horrible feeling to be grieving and getting taken advantage of, and for my dad to not even be treated like he matters, just another body..UPDATE Just picked my father up and he was actually cremated a week before the day they told me “he should have been cremated today”…insensitive people as well definitely wont do business here again
Frequently Asked Questions About High Desert Funeral Chapel & Cremation
What services does High Desert Funeral Chapel & Cremation offer?
They provide a variety of services including traditional funerals, cremation with on-site crematory, monument cleaning, mausoleum and vault burials, embalming, grief counseling, prearranged funeral planning, Catholic funerals, and out-of-state arrangements.
Where is High Desert Funeral Chapel & Cremation located?
It is located at 16545 Bear Valley Rd, Hesperia, CA 92345, USA.
What are the operating hours of High Desert Funeral Chapel & Cremation?
They are open 24 hours a day, seven days a week.
How can I contact High Desert Funeral Chapel & Cremation?
You can call them at +1 760-244-1400 or email at bpfuneral@gmail.com.
What payment methods are accepted at High Desert Funeral Chapel & Cremation?
They accept American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does High Desert Funeral Chapel & Cremation have an online presence?
Yes, they have a website at http://www.affordablemortuarysocal.com, a Facebook page at https://www.facebook.com/761010947104994, and an Instagram handle @familyfuneralchapel.
Are there nearby insurance agencies that can assist with funeral expenses?
Yes, nearby there are Farmers Insurance - Thalia Guzman-Gonzalez and Thalia Guzman, who provide insurance and trust services that may assist with funeral expense planning.
What nearby healthcare facilities are available for support in the Hesperia area?
Close to the funeral chapel are the Hesperia Health Center, San Bernardino Women's Health, Victor Valley Public Health Center, and the San Bernadino Department Of Public Health, which can provide medical and support services.
Are there convenient locations nearby for vehicle service or fueling?
Yes, nearby automotive services include Universal Batteries Inc, Deserts Quality Auto Glass And Tint, Ann Auto Sales, Smog For Less, G Wash, A Touch Of Class Car Wash, Shine Auto Spa, and the gas stations VVC Station and 76.
What is unique about the cremation services at High Desert Funeral Chapel & Cremation?
They own and operate their on-site crematory, ensuring your loved one never leaves their care and providing a quality, low-cost alternative to traditional funeral costs.