Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Shana and Maria.
Maintenance Issues
While some maintenance requests were resolved quickly, several customers reported ongoing issues with maintenance responsiveness and effectiveness.
Management Concerns
There were multiple complaints about management practices, including unprofessional behavior, lack of communication, and issues with lease renewals.
Property Condition
Customers noted that the property has outdated features and cleanliness issues, particularly with trash and amenities.
Community Experience
Some residents expressed dissatisfaction with the community environment, citing issues like noise, safety concerns, and lack of pride among tenants.