Find award-winning independent senior living at The Victorian at McKenzie in Victoria, BC. You'll discover parking, outdoor spaces, three freshly prepared meals a day, weekly housekeeping and most utilities bundled into one monthly rate. Spacious apartments feature a lovely patio or balcony, walk-in tub and kitchenette. Residents can select personal care services customized to suit their needs from trusted third-party providers. Try our Engage Life® activities. Serving seniors since 2002, we're proud of our beautifully landscaped, sunny, serene grounds. Swan Lake Christmas Hill Nature Sanctuary is just across the street along with shopping, cinema, activities and dining just around the corner. Reserve your complimentary lunch or tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.