Amica Douglas House senior-living residence is ideally situated steps from the ocean, offering easy access to local James Bay destinations such as Ogden Point, the Royal Theatre and the Royal BC Museum. Our retirement residence presents independent-living private suites, coupled with flexible care options, licensed residential care and premium amenities, including a concierge, fitness centre, greenhouse and scheduled social activities. Savour exceptional cuisine featuring healthy, balanced, dietitian-approved meals, in our fully licensed dining room, skillfully prepared by an in-house culinary expert. Every shared and private space is architecturally designed for comfort and accessibility, ensuring Amica Douglas House equips residents wi...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.