Interior Community Services is a registered charitable CARF accredited social service organization providing support, counselling and subsidized housing for children, youth, families and seniors. ICS has been in Kamloops since 1967 and has programming in Kamloops, Merritt, Barriere, Gold Trail, the Cariboo and Kootenays. Most recently ICS expanded its food security programming in Kamloops with the opening of the Mt. Paul Community Food Centre. Over 1,000 individuals and families receive diverse services from ICS daily.
ICS staff, volunteers and Board of Directors are committed to the Mission of Enriching Lives Strengthening Communities, and the Vision of People of all abilities live to their potential with dignity, choice and opportunity.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.