This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunityAssisted Living FacilitySenior Citizen Center
Casa Loma has beautiful views of the Comox Glacier, neighbouring hobby farm and gardens. Enjoy the comforts of independent and assisted living. Our ‘home on the hill’ offers a multi-storey community with a variety of apartment style suites.
Stroll through our beautifully landscaped gardens; take a walk in nearby parks or along country lanes. Imagine hopping on our shuttle bus at our doorstep, to venture to downtown Courtenay or Comox, just minutes away. The intimate boutique stores on 5th Street in Courtenay are renowned for offering superb customer service as are the excellent restaurants. You’ll always return home to a warm welcome at Casa Loma Seniors Village.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.