Greenlawn Cemetery SW

4.5
257 reviews

About

Cemetery
Comprising 35 acres of lush lawns, flowing fountains, and stately structures, Greenlawn Southwest offers so much to local families. It is home to our beautiful and versatile Celebration of Life Center, our new Tribute Center and reception hall, our on-site monument company, an exceptional range of burial and cremation properties, and much more. In value, features, heritage, and traditions, both old and new, Greenlawn Southwest is the emerald gem of southern Bakersfield.

Location

Greenlawn Cemetery SW
2739 Panama Lane, Bakersfield, CA
93313, United States

Hours

Reviews

4.5
257 reviews
5 stars
211
4 stars
13
3 stars
6
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Compassionate Staff

Many customers praised the staff for their kindness, professionalism, and support during difficult times, highlighting individuals like Jose Fuentes, Chris, and Chelsie for their exceptional care.

Communication Issues

Several reviews pointed out significant problems with communication, particularly regarding follow-ups and updates on important documents like death certificates, leading to frustration among families.

Service Quality

While many customers appreciated the overall service and attention to detail during the funeral process, some expressed dissatisfaction with the handling of logistics and the organization of services.

Facility Concerns

A few reviews mentioned issues with the cemetery grounds, including maintenance and respect for gravesites, which detracted from the overall experience.
  • MV
    M. Randall VandenHoek
    Dec 7, 2025
    5.0
    Both my mother and father went to be with the Lord this year, '25, and the people at Greenlawn Cemetery SW were absolutely wonderful getting us through each process.
  • NB
    Neysa Bryson
    Dec 6, 2025
    5.0
    Angel was Amazing!!! Losing a loved one is not easy. He was very professional and assisted my family and I in our time of need. Angel is definitely an inspiration and an asset to Greenlawn Mortuary. Thank you for everything Angel 🙏❤️
  • EB
    Eileen Brand
    Dec 5, 2025
    5.0
    The people at Greenlawn were great and helped my family in 2011 when my mother passed and were great with handling my father when he passes in 2025.
  • SS
    sanman0862
    Dec 5, 2025
    5.0
    The Greenlawn staff were patient and kind. They worked with me to accomplish my goals. Everything worked out better than I hoped. Greenlawn was great.
  • JC
    Jordan C (Jordan Cordova)
    Nov 6, 2025
    2.0
    I’m not the type to complain or leave bad reviews, but something needs to change. Beginning of this process was good. They were very helpful and thorough. However, the after is why this review is happening. My grandfather passed away on July 3rd. And we still have yet to receive his death certificates. Now, I know it was a holiday weekend, and while the certificates aren’t on created by Greenlawn, they way they have handled this is shameful. There are only about 3 times over the course of four months that they actually communicated and really only recently. Once they said there was a hold up at the hospital, fine. Second time they said that they were sure that the lady at the office sent it in because of the holiday or employee change it wasn’t made clear. And then finally they assured they sent it off and it should be completed soon. Now in between these very short exchanges there was zero communication, and frequent brush offs. Let me be clear, we’re not upset we didn’t have the death certificates, we understand that takes time. It’s their complete lack of communication. Every single time my grandmother called she would get “I’ll take down your number and some one will call you back.” Did they? No. Not one single time. She had to keep calling to get any sort of answer. Any who has had a deceased family member knows how much banks, insurance companies, medical offices etc harass a person for the death certificate. So along with grieving, my grandmother also had to endure multiple phone calls with companies harassing her because “death certificates don’t take this long” and since Greenlawn is allergic to to communicating, she had no answers to give them. Now yesterday my grandmother spoke with a very nice woman at greenlawn(which has been rare throughout this process) where she assured that the certificates would be ready today and they would be picking them up and we could pick them up, they would give us a call. But you guessed it, no one has called. So I did earlier, where I was told someone would call me back. And no one has. I’m not surprised I’m just completely disheartened by the lack of empathy or communication this company has. I will be driving over today and waiting at the office to receive the certificates they they assured us yesterday would be there. Do better.

Frequently Asked Questions About Greenlawn Cemetery SW

How does the cost for a funeral ceremony compare to the cost of a memorial service or celebration-of-life?

Attempting to compare the costs of the three is rather like trying to compare oranges, mangoes and apples; it can't be done. Perhaps it's easier to see funerals, memorial services and celebrations-of-life as three points on a spectrum–a range, if you like–of ceremonial formats. At one end is the funeral; at the other, the celebration-of-life, and in the middle, the memorial service. The funeral is most commonly the most expensive of the three; which is especially easy to see when you consider the cost of the casket is a significant expense. The cost of any of the three is totally dependent on the choices you make during the arrangement conference.

Is it necessary to have flowers at the ceremony?

Flowers create a background of warmth and beauty which adds to the dignity and consolation of the funeral service. "Necessary" may not be the right word; but there's no doubt flowers at a funeral or other end-of-life ceremony serve many valuable purposes including a means of a visual expression of sympathy, love and respect or a means of lending support.