Business Details
About
Funeral HomeFuneral DirectorMortuaryCremation Service
Hilgenfeld Mortuary is a fourth generation, family-owned funeral home serving Anaheim and Orange County. We provide burial, cremation, and pre-planning services, ensuring dignified, personalized farewells. Our burial services include traditional and customized options, while our cremation services range from memorial ceremonies to direct cremation.
We offer pre-planning assistance to help families make arrangements in advance, as well as Veteran funeral services to honor those who served. Our team provides multilingual support in English, Spanish, and German.
With decades of experience, we are committed to compassionate, professional care, helping families navigate this difficult time with respect and guidance.
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4.4
25 reviews
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- ALAmy LaneJun 12, 20253.0I can't say that I recommend this place. The two people I talked to throughout the process were nice enough and very responsive, but there were a few issues. Even though my deceased loved one pre-paid her cremation and put my name and address down to receive her ashes, they still acted hesitant to give me them, since I'm not next of kin. First, they said they needed to see her advance directive that I was on, which makes no sense, since she isn't alive. Next, they almost released the ashes to next of kin, despite me being the one on the paperwork, AND me stressing to them to NOT give the ashes to that person when they were received from the crematorium. They also charge $275 to mail the ashes out of state, which is an absolutely exploitative upcharge, as it only costs somewhere around ~ $115 via the required USPS priority express. They also had a large charge for mailing the death certificates, somewhere around $25, which also isn't ok. Please do better next time and follow the deceased person's wishes without question. Not everyone wants their ashes to go to their next of kin.
- SHSteven HuizengaApr 6, 20255.0We are deeply grateful for the compassionate and professional care we received during a very difficult time. From our first meeting, the staff treated our family with kindness, patience, and respect. Every detail was handled with thoughtfulness and dignity, and their support made the process much easier to bear.
- JCJim CollierMay 21, 20181.0I received an *unsolicited* offer in my snail mail to do business with these clods. I supposed it's serio-comic for a funeral director to say in effect, "When you or a loved one dies, we'd like for you to spend your money on us. I called the number listed on their form. My call was answered by a man who didn't identify himself. I said in response to a question their form asked ("Have you ever planned a funeral?) that I might be planning a funeral for him if he *ever* approaches me again with a piece of mail like that. He became silent. I hung up after five seconds. Posted May 21, 2018
Frequently Asked Questions About Hilgenfeld Mortuary
What types of funeral services does Hilgenfeld Mortuary provide?
Hilgenfeld Mortuary offers burial, cremation, and pre-planning services with traditional and customized options, including memorial ceremonies and direct cremation.
Can I arrange a pre-planning funeral service at Hilgenfeld Mortuary?
Yes, Hilgenfeld Mortuary provides pre-planning assistance to help families make advance funeral arrangements.
Does Hilgenfeld Mortuary offer special services for veterans?
Yes, they provide Veteran funeral services to honor those who have served.
Where is Hilgenfeld Mortuary located?
Hilgenfeld Mortuary is located at 120 East Broadway, Anaheim, CA 92805, USA.
What are the operating hours of Hilgenfeld Mortuary?
The mortuary is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment methods does Hilgenfeld Mortuary accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Which languages are supported by Hilgenfeld Mortuary staff?
The staff provides multilingual support in English, Spanish, and German.
How can visitors traveling via public transit find Hilgenfeld Mortuary in Anaheim?
Hilgenfeld Mortuary is centrally located in Anaheim near landmarks like Anaheim Farmers Park and the Anaheim Veterans Memorial, which can help visitors navigate to their location.
Are there dining options near Hilgenfeld Mortuary for visitors before or after their appointment?
Yes, visitors can enjoy nearby restaurants such as Umami Burger, En Familia Restaurant, and Kumi Sushi Restaurant in the vicinity.
What nearby amenities can make visiting Hilgenfeld Mortuary more convenient?
Nearby amenities include gas stations like BP and ARCO, coffee shops like Sam's Crispy Chicken, and financial services such as RockItCoin Bitcoin ATM for visitor convenience.