Ridge at the Stratford

Reviews

• KD

  K D

  Dec 25, 2025
  5.0
  Merry Christmas to Valerie and her team. I would like to express my deepest and heartfelt gratitude to Ridge at the Stratford for taking care of my mother who was in urgent need of respite care. The personal touch shown by Valerie remains in our hearts as we were able to make a quick decision based on the affordability and availability of this outstanding facility. Valerie (on a personal note) - Your care and efforts to make my mother's stay as comfortable as possible shows your amazing work ethic and love for what you do. May 2026 be an amazing year for you and your team. I will always be indebted to you for your compassionate and caring nature. With many thanks - Kunal
• CD

  C D

  Dec 10, 2025
  5.0
  I have both my parents here for the last six months. The facility is flawless. My parents love the food and atmosphere is wonderful. The place is immaculate and the staff is on top of everything when they need help.
• NK

  Niki Kimball

  Feb 6, 2023
  1.0
  We placed my mother in the memory care unit in February of 2021. The woman who recruited us was amazing and friendly and a true joy to work with. However, she was the only one. The manager Kim was absolutely terrible as was the general manager Chris. My mother was also diabetic and as soon as she was here the Dr decided to take her off of her insulin and try only Metformin. The problem is that this caused her blood sugars to soar and in turn caused her to have some behavioral problems. We didn’t know any of this until they decided that they were kicking her out to a behavioral home and it was happening that night. Kim also seemed surprised that we had been down every weekend to visit. We had not ever been informed of her behavior problems until they were sending her away. Then my mother was at the behavioral home for 4 weeks due to the fact that at 2 weeks we were informed the night before they were due to release her that they wanted us to get guardianship over her, a $3500 process, when in the state of Arizona we did not in fact have to have that because of the surrogacy law. They were unwilling to take it. In the end we had to move her. However, when we went to get her things , that we had written her name on (every piece) we got a large amount of other peoples things and were missing a lot of her stuff. Her mothers ring had been stolen(we forgot to take it from her as she always wore it). Her custom made grandma blanket was missing. The worst part of the whole experience was how cold and un-empathetic Kim and Chris were. It was heartbreaking to see my mother deteriorate even faster due to the poor management. We placed my mom in mid February, when physically she was still very healthy and mobile and she passed in June a true shell of who she was in Feb.